We don't know exactly why your tax identity information came back as invalid, but here are some things to consider:
- If you are completing the tax identity information as an individual, use the information that appears on your Social Security card.
- If you are completing the information as a business, use the name that appears on the top line of the address on your CP575A notice from the IRS.
- Misspelling your name, not including your middle initial or middle name, or entering an incorrect Tax Identification Number may cause validation of your form to fail.
- Your tax name may be different from the name you use to conduct business or receive payments.