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Changing the Full Access User Email Address

You must be the account holder (Full Access user) to complete these steps:

  1. To add your new e-mail address as a new user, log in to Associates Central with your current e-mail address and the associated password combination.
  2. Hover over your email address and click on Account Settings.
  3. Click on “Manage Account Users” to navigate to the Manage Users page.
  4. Click on “Add Users”
  5. Enter your new e-mail address in the first entry field and click Send Invitation. You'll receive an e-mail invitation to become an Associates account user at the new e-mail address. Make sure to log out of Associates Central.
  6. Activate your account on Associates Central using the link provided in the invitation e-mail.
  7. Return to Associates Central and log in with your old e-mail address.
  8. Go to the "Manage Users" page again. You should now see your new e-mail address under Current Users.
  9. To make your new e-mail address the primary address for your account, change the user role drop-down to “Full Access” and click Save Changes. Your new address will now be the primary contact for your Associates account.
  10. To remove your old e-mail address, log in to Associates Central using your new e-mail address and password. Select Account Settings and go to the "Manage account users" page. Check Delete next to your old address and click "Save Changes" to confirm.
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