FAQs

Q1. What is OneLink and how will it benefit me?
OneLink is a script-based solution that allows you to monetize your international traffic from the United Kingdom, Canada, Italy, France, Spain, Germany, and Japan. When visitors on your web pages click on a text link to buy a product on Amazon, OneLink will redirect your international visitors to their local or nearest Amazon marketplace as this is where they have an account, can see pricing in their local currency and have reasonable, if not free shipping costs. OneLink allows for the best user experience by creating a seamless redirect for your international visitors, allowing them the ability to complete their purchases within their local or nearest Amazon store. This leads to a better shopping experience for your customers, and better conversion rates for you.

Q2. How do I start using OneLink?

Getting started is easy and requires a one-time setup. Click here to read a detailed Integration Guide for OneLink.

Q3. Why do I need to place the oneTag script on my site? Does it interfere with other scripts on my site?
oneTag script analyzes the Amazon links on your site and is responsible for interacting with our systems to redirect the international visitors to Amazon.co.uk Amazon.ca, Amazon.it, Amazon.fr, Amazon.es, Amazon.de, and Amazon.co.jp, when a product match is found. It works for all existing as well as new links. The oneTag script does not interfere with any other script on your site.

Integration and preferences

Q4.  What is the difference between Exact product match and Close product match preferences?
If you choose Exact Product Match as a preference, your international visitors will be redirected only if the same product has a perfect match on the respective Amazon storefront. In the absence of an exact match, the user will be redirected to Amazon.com.
If you choose the Close Product Match preference, your visitors will be redirected if there is a similar product, or to the search results page in the absence of a similar product on Amazon.co.uk, Amazon.ca, Amazon.it, Amazon.fr, Amazon.es, Amazon.de, and Amazon.co.jp. By default, we will set the preference to Close Product Match for maximum monetization.

Q5.  How can I check where my international visitors will be redirected?
The “Check Matching Products” section on the OneLink page allows you to check where your international visitors will be redirected, for a given US product link.

Q6. Why do I need to map my US and other locales’ store IDs?
Mapping the store ID allows us to replace your US tracking ID(s) with your mapped UK/Canada/Italy/France/Spain/Germany/Japan tracking ID when we redirect your international traffic to Amazon.co.uk, Amazon.ca, Amazon.it, Amazon.fr, Amazon.es, Amazon.de, and Amazon.co.jp, thereby attributing conversions from global traffic to the respective Amazon Associates Account.

Q7. Does it include traffic coming from any of the neighboring countries?
Yes, your international visitors from countries neighboring the United Kingdom, Canada, Italy, France, Spain, Germany, and Japan will be redirected to their nearest Amazon store. For example, visitors from Ireland, Poland, Greece, Georgia, and Iceland, etc., will be redirected to Amazon.co.uk.

Q8.  Does OneLink work for all Amazon text links?
Yes, as long as you have completed the one-time setup and use Amazon full links or Amazon short links on your site. Shortened links created by third-party link shorteners are currently not supported and will not be redirected.

Q9. Does it work for readers on mobile devices?
Yes.

Q10.I'm located outside the U.S. Can I use this?
Yes, you can. As long as you have a US Associates account and have international traffic coming to your site, you can benefit from using OneLink.

Reporting and Payment

Q11. Where can I see my earnings from redirected traffic?
Earnings through the redirected traffic are available in the ‘Geo-redirected Traffic’ section of the Link Type Performance report in your UK/Canada/Italy/France/Spain/Germany/Japan Associate accounts.

Q12. How will my earnings for the redirected traffic be calculated?

Your redirected earnings will be calculated based on the standard fee table applicable for each Associate Program. 

Q13. How would I get paid for my redirected traffic?
Your redirected earnings will accrue in your UK/Canada/Italy/France/Spain/Germany/Japan Associate’s account and will be paid through the payment method you choose in your account settings.

Q14. Do I need a bank account in these countries to get paid?
Not necessarily. If you do not have a UK/Canada/Italy/France/Spain/Germany/Japan bank account, you can choose to get paid either through check payment or an Amazon.com Gift Card that can be redeemed in the international marketplaces.

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